Rooms: Questions and answers
Welcome to our Hotel Lohmuehle!
On the following pages, we would like to answer your questions with our own information. If you have any further questions about Bayreuth and the surrounding area, please contact the reception; we will be happy to assist you.
A to Z - Register
All areas in the hotel and restaurant are "non-smoking".
Please note that all rooms are non-smoking rooms. If this is not observed – even if smoking is done out of the window – a cancellation fee of 200.00 euros will be charged. Large ashtrays are provided in front of the reception (covered) and in front of the restaurant.
If you trigger an alarm by smoking (tobacco, e-cigarettes, and vaporizers) in the room or out of the window, using hairspray under the smoke detector, hot steam on the smoke detector, tampering with the smoke detector, etc., you may incur costs of up to 2,500.00 euros. We kindly ask you to handle these devices very carefully for your own safety.
Your team at Lohmühle
A
We are happy to provide you with a chair with a backrest in your room. If there is already a chair in the hallway, please take it to your room.
Your room will be available from 2:00 PM.
Please vacate your room between 7:15 AM and 11:00 AM and settle your bill at the hotel reception. If you are departing earlier, please settle your stay the evening before by 9:30 PM. For a later departure, please arrange it with our reception staff.
Available at the reception desk.
By dialling the number ‘0’ you unlock your telephone.
Our reception staff will gladly explain the way to the nearest pharmacy.
B
We are happy to provide you with assistance; please contact our reception staff.
We are happy to provide you with assistance; please contact our reception staff.
We are happy to change your bed linens daily. For this, we charge €10.00 per change per person.
Please pay your hotel bill by 11:00 AM. In addition to cash, we accept all common credit cards. Please note that for online bookings, we have not yet charged your credit card in advance. We are happy to send you the receipt electronically via email. Please provide us with your correct email address for this purpose.
Please hang the designated sign on the outer door if you do not wish to be disturbed. You will also find a lever to lock the door at your room door. If our room attendants are unable to clean your room by 12:00 PM due to the "Please do not disturb" sign, we will leave fresh towels and mineral water in front of your room door. We ask for your understanding.
Available at the reception desk.
Available at the reception desk.
Available on request at reception.
We are happy to iron your clothes within an hour. Please drop off your garments at the reception between 8:30 AM and 12:00 PM. We charge €5.00 for small items and €10.00 for large items.
C
Monday to Friday: If you drop off your laundry at the reception by 10:00 AM, it will be ready on the same day. The laundry list with prices and bags can be found in the cupboard.
E
Please provide our staff at the reception with the relevant credit card details (number, validity, and security code) and the email address for sending the invoice. You can also send it via email to: infohotel-lohmuehlede
F
We have three bikes available for rent: €7.50 per bike per day.
Our bicycle parking area, with space for 18 bikes, is locked and can be opened with a code during the day. At night, from 10:00 PM to 7:00 AM, it is securely locked. You can borrow large chains and covers.
Our reception staff will gladly copy the requested documents for you. Per page €0.25.
Our staff at the reception will be happy to provide you with information about the sauna, swimming pool, thermal baths, or golf. The leisure activities in Bayreuth are very diverse.
Our staff at the reception is happy to arrange an appointment.
Our rich breakfast buffet is available daily from 7:00 AM to 10:00 AM in our restaurant. If you are leaving earlier, please request a packed lunch the evening before.
G
€2.50 per person Would you like to bring your own cake? Of course, that's no problem for us. We know that nothing beats Grandma's homemade cake for the family. We will set up a beautiful buffet with your brought cakes and only charge a cover fee of €2.50 for preparation, dishes, cutlery, and service. However, this offer is only valid in connection with your booking of lunch or dinner with us. (Terms and Conditions)
We are happy to store your luggage at our reception area. Please feel free to ask us.
Do you need help with your luggage? Please contact us at the reception.
We serve drinks from 6:00 AM to 10:00 PM in the public areas. You are welcome to take your drink up to your room.
H
K
Please inquire at the reception. We will then call the ticket office.
Additional hangers are available at reception.
Some cosmetic items are available for purchase in small sizes at the reception: €1.00 each
Our establishment accepts the following credit cards: EC, Maestro, American Express, Visa, Mastercard.
Children under 10 years old sleep for free in their parents' room. Please ask in the restaurant for children's dishes and for coloring materials/corner.
The fountain in front of the house is not a play device due to rolling stones. Parents are liable for their children and any damages.
20 euros per bottle (Terms and Conditions)
We will be happy to bring you another pillow. Please contact our reception. We have a selection of pillows for our guests. Please let us know your wishes.
In each room, there is a cozy blanket in the wardrobe. It would be nice if this remains in the inventory. Otherwise, we will charge you €50.00 for it.
M
Chefin's Brainlight massage chair is located in the new building on the intermediate floor between the ground floor and the first floor. Please read the instructions and enjoy your treatment. Please disinfect your area before use. If you enjoyed it, Chefin's little piggy bank would appreciate a small donation.
The Media Box offers free access to over 1.600 national and international ePaper editions of magazines and newspapers, podcasts, and travel guides in 40 languages.
To Media Box
Only in the comfort rooms are there minibars. The mineral water is free of charge. Empty bottles are replaced by the room attendants in the morning. For cooling medications/food, please contact the reception.
Information about the museums is available at reception. Brochures and city maps of all kinds are available there.
N
Sewing materials are available free of charge on request at reception.
All areas in the hotel and restaurant are "non-smoking." Please note that all rooms are non-smoking rooms. In case of violation – even if smoking is done out of the window – a cancellation fee of 200.00 Euros will be charged. Large ashtrays are provided in front of the reception (covered) and in front of the restaurant.
In case of emergencies, please contact the reception at the number >>91<<.
P
You can use our parking lot directly at the house. The barrier opens automatically when you drive in. The use of the parking lot is subject to a fee. To leave the parking lot, you need a coin, which you can obtain at the reception or in the restaurant. Your room card also works as an opener.
R
Can be received via the television from channel 1000.
Available for a fee at reception.
You are welcome to purchase a ‘Lohmühle’ umbrella (Knirps, automatic) for €12.50 at reception.
Our restaurant offers warm meals from Monday to Saturday from 12:00 PM to 2:00 PM and from 6:00 PM to 9:30 PM.
On Sundays, our restaurant is only open for lunch. On Sunday evenings, our staff takes a break for you!
During the festival season, the restaurant is also open after performances and on Sunday evenings.
From January to April and from September to October, the restaurant is only open in the evenings on weekdays.
There may be slight deviations. Please check the current times.
If restaurant reservations are not canceled, we assume a revenue of 20.00 euros per person, which we will then charge (Terms and Conditions)
Our staff at the reception is available for you from 7:00 a.m. to at least 10:00 p.m. However, we can be reached at any time by phone at the number >>91<<. We are happy to assist you.
S
You can use our safes at the hotel reception for a one-time fee of €5.00. These are insured by Ergo Insurance.
Our reception staff is happy to scan the requested documents for you. The charge is €0.25 per page printed.
The shoe shine machine is located on the ground floor.
You can borrow shoe cleaning equipment from reception
CLIVIA Hand, Hair & Body Shampoo: A mixture of biodegradable anionic and non-ionic surfactants (based on native coconut oils), re-fatting agents, lanolin, collagen protein skin protection, auxiliary and preservative agents, fragrance, and coloring. Produced by Temca GmbH
In the room, you will receive two SKY sports channels. All other SKY sports channels can be accessed in the reception area.
Information is available at reception.
220 volt, alternating current.
Our breakfast knives, the Lohmuehle cellar beer, small pottery items, or regional spirits can be purchased at the reception. The self-produced Lohmuehle honey is also available at the reception (of course, only while supplies last).
T
Our tip: Order your seat early for our shuttle bus. The shuttle can be booked before and after the opera. Payment is made directly to the driver.
If you need a power adapter, a charger, or a laptop in your room, please contact our staff at the reception. We have a small number of various technical devices in stock. Please note that these are only available in limited quantities.
€0.25 per unit. Please select the digit >>0<< for an outside line and to make calls within the hotel:
Rooms 101 to 503: Please dial the desired room number.
Rooms 1 to 12: Please dial 601 to 612.
You can also receive calls from outside; to do so, dial the hotel number 0049-(0)921-5306(0) + room number (see above).
Police: 0-110
Fire department: 0-112
Emergency doctor: 0-112
Our reception staff is happy to send your fax. We charge €0.25 per unit and €0.50 per page.
If the toilet in the bathroom is too low for DIN height, please report it to the reception. We will gladly install a raised toilet seat for you the following day (limited availability).
W
We are happy to have your laundry cleaned for you. Please drop it off at the reception. If the laundry is dropped off by 10:00 AM, you will receive it back on the same day. No cleaning is possible on weekends. You will find bags and a cleaning list in your closet.
If you would like a personal wake-up service, please contact the reception. However, claims for damages due to omission are excluded (terms and conditions).
Our house has Wi-Fi available in all areas. Choose the best reception from two networks: "Kabel Deutschland Hotspot" OR "WLAN/WIFI Lohmühle" Password: Loh3795444 There is a public laptop in the lounge area.
Z
Current newspapers and magazines can be purchased at our reception.
The cigarette machine is located in Badstraße at no. 30
We are happy to serve you in your room. A fee of €5.00 will be charged for room service.
Breakfast: 7:00 AM to 10:00 AM
Lunch: 12:00 PM to 2:00 PM
Dinner: 6:00 PM to 9:30 PM
Please note the restaurant's opening hours on our homepage.
You can obtain an additional blanket by calling us at reception.